International Transport and Logistics, the best quality to provide you the best service

Within the global Foreign Trade ecosystem, from Colombia, the United States, and Spain, we aspire to be the leaders of the supply chain, connecting

each of the players through our knowledge and global relationships, optimizing resources and seizing opportunities, working with our clients

as a TEAM where everyone wins.

Our authorized and enabled staff, emails and contact numbers are only those you find here on our website. Keep this information in mind so that you

do not fall for impersonation. Likewise, when someone from our team visits you, they will identify themselves with their respective ID.

To facilitate communication, we have created the following email groups:

General email for the sales team:

Colombia office is customer@clmcargo.com

United States office is usa@clmcargo.com

Spain office is europa@clmcargo.com

General email for the operations team: All the offices logistica@clmcargo.com

Sending your communications to this email notifies the entire team, which makes communication, traceability and response times easier for us.

• AGILITY AND PROACTIVITY: Carrying out logistics activities in the shortest possible time without neglecting quality, in a competitive and organized manner.

• COLLABORATION: We work as a team, inside and outside CLM Cargo, always willing to help for the common good.
  

• HONESTY: Being clear, fair, and transparent with internal and external information, according to reality.

• PASSION: Performing tasks and achieving goals with love and commitment, always attending with the greatest pleasure.
  

• RESPECT: Cordiality and kindness in dealing with our clients and team.

• RESPONSIBILITY: Carrying out job functions, and taking ownership of activities to carry them out timely and in the best way possible.
  
  

At CLM Cargo "International Transport and Logistics", our commitment since 2007 in Colombia, 2015 in the United States and 2023 in Spain, is to connect our clients with the rest of the world, making their import and export processes of cargo, household goods / moving as easy, agile and profitable as possible, regardless of the size of their shipment.

Thanks to our Portfolio of Services, building trust relationships, optimizing your resources and reducing your operational burden, providing constant and timely communication, since we are "Your Transport and Logistics Department" without costing you more.

Our "Service Vocation" makes us a qualified, honest, responsible, and proactive team that works with passion and love for what we do every day, finding in CLM Cargo a place to fulfill our dreams and be happy.

WHO WE ARE

We are a group of professionals in international business mainly, dedicated to making your imports and exports easier, integrating all logistics chain services, international air transport, international sea transport for full containers and less container load cargo LCL / FCL, customs, cargo insurance, international land transport LTL / FTL for our borders, Ecuador, and Venezuela from Colombia, Mexico and Canada from the United States, and the European Union from Spain,  national land transport LTL / FTL for consolidated cargo and containers, storage in free zones, storage in bonded areas, storage in customs warehouse, and regular storage, preparation of import records, certificates of origin, origin criteria, label placement for garments that come in importation and do not meet the requirements to be nationalized, import intermediation, export intermediation if you want to do business but legally do not meet the documentation required, in general, EVERYTHING you need to move your goods or movings / household goods or personal effects from one side of the world to the other.

WHAT

WE DO

We transport nationally and internationally from/to Colombia, United States or Spain to worldwide what is important to our clients, their cargo, household goods / moving with the care, interest, and perfect logistics so that the goods or unaccompanied baggage arrive at their final destination in excellent condition.

HOW WE

DO IT

With a committed, professional, warm, and efficient team, with the knowledge and strategies to increase efficiency in the budget, times, and logistics of import and export that each of our clients needs, regardless of the size of their shipment.

WHERE WE

WANT TO GO

We want to grow in Colombia, the United States, and Spain, and the rest of the world, "Making Complex Simple", being recognized by you and each of our business associates (clients - suppliers), generating positive word of mouth as the most effective advertising, loyalty, and turning them into the pillar of our growth, always for the common good, contributing with our knowledge and experience to society.

• Pre-shipment advisory services to help the client choose the most accurate option in terms of cost/time/benefit for their cargo and needs.
• Various alternatives for domestic and international transportation, as well as logistics throughout the chain in both import and export operations and international relocations.
• Constant and timely information about the cargo.
• Optimization of resources and time by unifying services, reducing operational burden and the number of suppliers per operation.
• Simplicity by making the complex simple; we are "Your Foreign Trade Department."

CLM Cargo SAS, Agencia CLM Grupo Logístico SAS, CI CLM Representaciones SAS, and COLOMBIAN LOGISTICS & MERCHANDISE LLC, with their BASC certification, have clearly established quality, control, and security processes to promote secure trade, knowing their clients and their business ethics, with qualified and committed personnel dedicated to both security and foreign trade. They work through reliable, duly established suppliers who share our vision of responsibility, thereby minimizing all risks in controlling and identifying activities related to drug trafficking, money laundering, smuggling, terrorism, and any other illicit activities. Our focus is on continuous improvement to ensure the satisfaction and peace of mind of our partners, our team, and all business associates.

CLM Cargo SAS / 2007, CI CLM Representaciones SAS / 2012, and CLM Cargo LLC / 2015, in accordance with their business context, have clearly established quality, control, and security processes to promote secure trade. We are committed to complying with legal requirements, understanding our business partners and their business ethics, and always committed to promoting security in the use of information technologies. We have qualified personnel dedicated to both security and foreign trade and the supply chain, working with reliable, duly established suppliers who share our vision of responsibility. This minimizes all risks through the control and identification of drug trafficking, money laundering, smuggling, terrorism, corruption, bribery, and, in general, any illicit activity. We focus our activities on continuous improvement to ensure the satisfaction and peace of mind of our partners, our team, and all stakeholders.

The integrated management system policy will be signed, implemented and communicated to all staff, contractors, subcontractors and visitors related to the organization's operations and is available to all interested parties.

QUALITY, CONTROL, AND SECURITY OBJECTIVES

1. Verify the proper fulfillment of requirements that guarantee reliability throughout the company's operations, from client engagement to the processes involved in service delivery.

2. Demonstrate the implementation, maintenance, and continuous improvement of the quality, control, and security management system.

3. Minimize the risk of illegal acts within our organization.

4. Continuously improve the skills and proactivity of the work team so that the service provided generates the highest level of satisfaction both within and outside the company.

5. Develop policies and practices aimed at protecting company information and information derived from its relationships with business partners.

6. Strengthen training and assessment programs for employees to promote awareness of the Security and Control Management System and all company processes.

7. Improve and maintain the performance of the management system by enabling continuous improvement of the company's processes and results.

Dear Business Partners,

At CLM CARGO, we are committed to fostering a safe and suitable environment for everyone. Upholding quality, control, and security processes is a top priority for us. Therefore, we have established a whistleblower channel where you can report any inappropriate behavior, irregularities, or situations that you believe require our attention.

It is vital to us that all our partners feel secure and supported. We encourage you to use this channel responsibly and confidentially, as your participation is essential in building a safer and more transparent environment.

Email us to clmcargo.info@gmail.com or through direct communication.

We deeply appreciate everyone's commitment to adhering to good business practices and fully respecting the guidelines that govern our commercial and professional relationships.

CLM Cargo is committed to ensuring the satisfaction of our team members, fostering their comprehensive development, and upholding the company’s established best policies and practices. We are dedicated to preventing all forms of workplace abuse, discrimination, forced labor, child labor, and any other violations of human rights, through the implementation of a Corporate Social Responsibility program that engages all of our stakeholders.

As part of our Foreign Trade Crime Prevention Program, the following elements are included:

1. Anti-Corruption and Anti-Bribery.
2. Anti-Money Laundering and Counter-Terrorism Financing.
3. Quality, Control, and Security System Policy / Management System Policy.
4. Code of Ethics.
5. Risk Matrix.
6. Training Guidelines for Business Partners.

PROGRAM EFFECTIVENESS

To assess the effectiveness of each program, we apply one or more of the following methods:

a) Indicators: Comparing data to obtain quantitative or qualitative results.
b) Knowledge Assessment: Measuring the level of knowledge acquired through training.
c) Direct Observation: Evaluating the practical application of training in the workplace.
d) Performance Evaluation: Objective and comprehensive assessment of each team member.
e) Reported Cases: Email us to clmcargo.info@gmail.com or contact us.

We deeply appreciate everyone's commitment to adhering to good business practices and fully respecting the guidelines that govern our commercial and professional relationships.

CLM Cargo, in compliance with Law 1581 of 2012, Decree 1377 of 2013, and other applicable regulations regarding the protection of personal data in Colombia, informs you that it is responsible for the processing of personal data received and stored in the course of its commercial and logistical activities. The data provided through this means will be processed under strict security, confidentiality, and data protection measures, and will be used exclusively for the following purposes:



1. To respond to requests, petitions, complaints, claims, or communications submitted by the data subject.

2. To inform you of news, updates, regulations, or other relevant information for the logistics sector.

3. To share specialized content, invitations to webinars, training sessions, and virtual or in-person events organized by CLM Cargo or in coordination with strategic partners.

4. To send information related to logistics services, national/international transportation, integrated solutions, operational updates, and other communications related to the business relationship.

5. Conduct information analysis using technological tools, including data analytics and artificial intelligence, for purposes strictly aligned with the service provided and the continuous improvement of the logistics model.

As the data subject, you have the right to access, update, rectify, or delete the personal information registered in our databases, including the revocation of your consent for its processing, when applicable.

CLM Cargo informs you that personal data will not be transferred to third parties and will only be shared with strategic partners or suppliers acting as data processors who also comply with current Colombian regulations regarding the protection of personal data. To consult CLM Cargo's Personal Data Processing Policy, exercise your rights, or submit any related request, you may contact us at clmcargo.info@gmail.com or by direct communication.

CLM Logistics Group (Cargo, Logistics, Moving / CLM Cargo) was founded on April 17, 2007, in Medellín, by Cristina Corrales Gallón, an international business graduate from the University of Medellín (2003-2013) with three years of experience in freight forwarding (2004-2007). A passionate salesman since high school and university, she was joined by Maria Lucia Jaramillo, a capital partner, import client, and accountant, and Leyza Gallón, a mother and honorary partner.

Initially, our strongest operation was exporting, especially to Venezuela. However, due to difficulties with the CADIVI exchange control system, exports fell considerably, presenting us with our first major economic challenge. As a result, we focused on strengthening our import operations, which remain the company's flagship business to this day.

CLM Cargo's added value lies in the quality and personalized attention it offers its clients, making it a strategic partner in international trade.

CI CLM REPRESENTACIONES SAS was established in 2012 to act as an intermediary between our clients and their suppliers/customers, facilitating import and export processes and reducing their operating costs. As a core business, we also handle e-commerce sales of our clients' products on national platforms such as Linio, Mercado Libre, and Éxito.com.

CLM COLOMBIAN LOGISTICS & MERCHANDISE LLC was established in 2015 in Miami, USA, providing both services: the entire logistics chain of CLM Cargo, import and export intermediation services of CI CLM Representaciones SAS, and e-commerce sales on eBay and Amazon.

At CLM Cargo and throughout the group, "our greatest asset is our team". Positive communication and excellent customer service have always been our guiding principles, both internally and externally. We believe that all sales efforts and the work of the entire team are geared towards building long-term relationships based on trust and collaboration, creating win-win situations.

This is how CLM Cargo has strengthened its commercial ties with various national and international companies (clients/suppliers), who now rely on us as their international freight forwarder or supplier, primarily in Colombia and the United States.

CLM Cargo Spain is a project we have been working on since 2023. We have established some interesting strategic alliances, though these have undergone some changes due to market fluctuations and the evolving needs of our suppliers. However, we continue to work towards its success.

Below, we outline the main milestones we have achieved over time.