Cargo Insurance in Colombia

Cargo insurance covers your merchandise in the event of an accident or loss.
What to Do in Case of an Incident
If an incident occurs, these are some of the documents required to support the claim with the insurance company:
- A formal letter of claim detailing the time, manner, and place of the incident, type and quantity of goods affected, and estimated loss
- Commercial invoice
- Packing list
- Bill of lading
- Maritime freight invoice
- Discharge tally
- Pre-inspection report from the customs agent for cargo nationalization
- Entry and/or exit record (EIR) issued at the port upon delivery to the ground transporter
- Import declaration
- Inspection report from the customs authority
- Photographic and/or video evidence clearly showing the damaged goods
- Ground cargo shipping document
- Cargo manifest
- Ground freight invoice
- Claim letter to the transporter (quantifying the loss) or to the party considered responsible, along with their response within the terms set by the contract or law
- Inventory report listing the damaged merchandise
- Statement from the driver and/or transport company confirming the damage occurred during unloading
- Statement from the operator who performed the unloading
It is highly recommended that claims be formalized with all documentation to allow for a complete analysis and assessment by the insurer.
Cargo Insurance in Colombia: A Key to Secure Trade
Cargo insurance in Colombia is essential for protecting goods during transport. This type of insurance provides financial support in the face of adverse events such as damage, loss, or theft. Transport companies benefit significantly from having adequate coverage. It not only secures their assets but also promotes the growth of both national and international trade.
Importance of Cargo Insurance in Colombia
Protecting goods during transport is crucial for businesses in Colombia. The risks involved in moving merchandise make cargo insurance an indispensable tool.
Benefits for Transport Companies
Cargo insurance offers multiple advantages that strengthen logistics companies. The main benefits include:
- Financial protection against losses or damages, allowing faster recovery after an incident
- Increased customer confidence by guaranteeing the safety of their goods in transit
- Improved business reputation—key for long-term sustainability in the market
Impact on National and International Trade
An effective cargo insurance system has a significant impact on trade at both the national and international levels. Notable effects include:
- Facilitated commercial exchange by reducing perceived risk for importers and exporters
- Operational stability in logistics, creating a favorable environment for foreign investment
- Increased competitiveness for Colombian businesses by meeting international standards
Types of Cargo Insurance
In Colombia, various types of cargo insurance are available to suit the specific needs of companies involved in merchandise transportation. These policies offer different coverage options to protect goods in transit.
Open Policy
The open policy is ideal for companies that ship goods regularly. It offers broad coverage and allows multiple shipments to be insured without the need for individual processing.
Open Policy Coverage
- Protection against damage to goods
- Coverage for total losses
- Assistance in cases of non-delivery
- Inclusion of risks such as strikes or blockades that hinder transportation
Conditions for Transport Companies
To qualify for this policy, companies must meet certain requirements regarding transport documentation and the implementation of safety measures in their logistics processes.
Specific Policy
This type of policy is used to insure a single shipment, allowing for customized coverage. It is especially useful for transporting high-value or sensitive goods.
Personalized Benefits
- Tailored coverage based on the type of merchandise
- Flexible selection of insured amounts
Contracting Process
To obtain a specific policy, the company must provide detailed information about the shipment and the goods, and agree on terms and conditions with the insurer.
Land Cargo Transport Insurance
Land cargo transport insurance is designed for companies that use road vehicles. This insurance covers damages that may occur during overland transport.
Protection Against Damages
- Covers damages caused by accidents or unforeseen events during the journey
- Includes protection for goods requiring special handling or conditions

Covered Vehicles
This insurance applies to various types of vehicles, including trucks and tractor-trailers, ensuring the protection of cargo in all forms of overland transportation.
Common Coverages and Exclusions
Cargo insurance offers a variety of coverage options designed to protect companies from potential incidents during transportation. However, certain exclusions must also be considered when purchasing these policies.
General Coverages
Damage to Goods
This is a fundamental coverage that protects against losses or damages that may occur to goods during transit. It applies both to items shipped in their original condition and those requiring special handling, such as refrigerated products.
Total Loss Coverage
If the goods fail to reach their destination, this option provides financial support that covers the total value of the lost cargo. This is especially critical for businesses that depend on timely deliveries.
Exclusions
War-Related Losses
Cargo insurance policies typically exclude losses resulting from acts of war or force majeure events related to armed conflict, as these are considered high-risk and unpredictable situations.
Nuclear Risks
Likewise, damage caused by radioactive contamination is excluded. These extreme risks are not covered, protecting insurers from uncontrollable scenarios beyond the insured party’s reach.
Cargo Insurance Claims Process
Filing a cargo insurance claim requires attention to detail and compliance with certain requirements. Proper management of the process can facilitate financial recovery after an unfortunate event.
Incident Notification
The first step in the claims process is to notify the insurer of the incident formally and accurately.
Deadlines and Requirements
Most insurance policies set specific deadlines for reporting an incident. Typically, the incident must be reported within three business days from the time the insured becomes aware of the event. Meeting this deadline is crucial to ensure the validity of the claim.
Required Documentation
To support the claim, the following documents are usually required:
- Transport contract
- Invoice for the affected cargo
- Reports from relevant authorities, if applicable
Assessment and Payment of Compensation
Once the claim is reported and documentation is submitted, the insurance company will proceed to evaluate the damage. This assessment is carried out by appointed adjusters who determine the validity of the claim.
If approved, compensation will be paid in accordance with the terms of the policy. This process is vital to help companies recover and continue their operations without major disruptions.
Legal Considerations for Cargo Insurance
Legal considerations are essential to ensure that both insurers and insured parties comply with their rights and obligations. This legal framework is governed by national laws and regulations.
Laws and Regulations
The laws governing cargo insurance establish the operational framework for both companies and insurers, ensuring transparency and fairness throughout the process.
Law 45 of 1990
Law 45 of 1990 outlines the insurance contracting regime in Colombia. It is the primary legislation regulating the operations of insurance companies. This law defines the principles companies must follow, ensuring transparency in the sector and the protection of insured parties’ interests.
Role of the Financial Superintendency
The Financial Superintendency of Colombia plays a key role in regulating the insurance market. This agency ensures compliance with current regulations and oversees the proper functioning of insurance companies. Its responsibilities include:
- Monitoring the financial stability of insurers
- Promoting transparency and trust in the market
- Protecting consumer rights against potential abuses
Frequently Asked Questions About Cargo Insurance
Questions about cargo insurance are common among businesses involved in goods transportation. Below are some of the most frequently asked questions and their answers.
Coverage in Case of Theft
Theft coverage is generally included in cargo insurance policies. However, it's essential to read the specific terms of each contract. Key points to consider:
- The policy must explicitly state that theft is covered
- The location and circumstances of the theft are important factors
- Some policies may set a maximum compensation limit for theft-related claims
Civil Liability and Compliance
Civil liability in the context of cargo insurance refers to the transport company’s obligation to compensate for damages caused to third parties during transportation. Important considerations include:
- Insurance policies may vary in how they address civil liability
- Compliance with transport laws and regulations affects coverage
- It is highly recommended to review the specific policy terms to fully understand what liabilities are covered