Since CLM manages integral logistics processes (complete packaging), it can offer you door-to-door service; we verify and keep up-to-date the export requirements in Colombia and the import requirements in the destination country for your cargo. CLM is a bridge between you and your client; we ensure that the shipping and logistics costs are optimal.

In order to define how to transport a merchandise on time and cost effective, CLM requires the following basic information from you:

  • Origin
  • Destination
  • Weight in KG or TON
  • Volume in M3 or CBM
  • Type of merchandise
  • HS Code
  • Cargo value in USD
  • Incoterm

If your merchandise’s destination is a country bearing a trade agreement with Colombia, it is very important to have at hand, the technical specifications of the raw materials and the products to be exported (in case you need to export including a Certificate of Origin).

CLM’s efficiency (and your profitability) will depend on factors such as the origin and destination, the weight / volume, the transit time, the mode of transport and the freight; if it is by courier, courier with modal change, air, combined (air and sea LCL), loose cargo (LCL), container (FCL) or break bulk (LCL). It also will depend on the type of land transport to be used (since quoting varies).

The cargo’s volume is calculated as follows:


PACKING the first step in your exportation process. It is one of the most important for our logistics. The logistics process includes on average, 11 manipulations of the load, from the moment it leaves your factory (or warehouse) until it reaches your customer’s factory (or warehouse); among them, we have loading, unloading, opening and closing of packages, inspections at origin and destination by different entities, handling or mobilization in different means of transport. As an exporter, it is your responsibility to provide the merchandise adequate packing and packaging since it guarantees that your products will reach their destination in optimal conditions.

PACKING: refers to the material used to protect the merchandise from outside risks; among those material there is double corrugated cardboard boxes, bubble plastic, expanded polystyrene foam, plastic bags (used to protect the product from moisture but not as packaging; it goes inside the boxes), Styrofoam, cardboard corners or edge protectors.

PACKAGING is the material that groups the packing, such as pallets, wooden or plastic crates, stretch plastic, and plastic straps among others. When transporting goods in pallets, or wooden crates, we must guarantee that it complies with the international wood fumigation, otherwise, we would incur additional costs for fumigation, repacking and / or destruction of packaging material. At the time of packing the goods, the restrictions on the transport mode, such as dimensions and maximum weight per piece (this applies specially to air cargo) and / or restrictions On origin and destination for handling the cargo, keep in mind that the pallets will be handled by forklifts that have weight limits per piece and the handling of extra dimensioned or overweight pieces can generate additional costs.

In CLM, with our Packing and Packaging service, we (in detail) measure your merchandise so custom-made crates pallets or crates are manufactured for you.

THE MARKING The marking or the use of packing and packaging pictograms must be visible and easily identifiable with its proper label, and the information on how the package should be handled; if it is delicate, if it should not get wet, if it is fragile, if it is a dangerous cargo (IMO-UN), stack capacity, if it is removable, if the package must travel upwards, among others.

The transport of goods in boxes with incorrect marking or identification of the contents will generate inconsistencies in the processes.


International cargo is transported by airplanes, trucks or ships, each of them has different transit times, routes and connections for the provision of the service. This aspect must be managed in an integral way since the international freight is composed of: Expenses in origin + Freight + Expenses in destination. Depending on the agreed Incoterm, you should assume all logistics costs (these can be included in the invoice or they can be paid directly to the logistics agent).

Air transport has its greatest virtue in its delivery time. It is also (comparatively with shipping) the transport mode that offers more places for arrival and departure in the world. This makes last-mile distribution processes be carried out more expeditiously and with a high response capacity to even reach the most remote places.

CLM considers this type of transport a kind and extremely useful means for our customers. Thanks to our cargo volumes and alliances with our agent network, we can count on preferential contracts and competitive rates with the main cargo and passenger airlines in Colombia and the world.

We handle cargo and courier service via airways.

AIR CARGO: Almost any type of goods can be dispatched however, some products such as certain batteries are not allowed in this mode of transport.

COURIER CARGO: Courier is dispatched to anywhere in the world however, it is necessary to take into account the merchandise’s weight and volume in order to offer the client the best options.

The exit restrictions of goods via courier in Colombia is only limited to USD5000.00 regardless of the weight or quantities (and number of pieces). The factors that must be carefully considered are the entry restrictions into the cargo’s destination country. Restrictions as such are given by:

  • The cargo’s weight
  • The cargo’s declared value
  • The number of units/pieces per reference
  • The cargo’s dimensions
  • Nature of the merchandise

If a small piece of merchandise worth more than USD5000 requires being exported, it can also be dispatched via courier but specific export Customs procedures must be followed.

Sometimes, due to the characteristics of the merchandise, CLM can provide an international courier service and when the merchandise arrives at the destination, the procedure can be changed and the merchandise can be nationalized as cargo (not as courier). We can offer this type of service thanks to our agents. It can also be arranged with your client’s agents.


Sometimes our clients have so much weight or volume that it is very expensive to ship it by air however, it is not enough to fill a container up. In this case, CLM offers cargo consolidation. Containers departure every seven (7), ten (10) or fifteen (15) days from Cartagena, Santa Marta, Buenaventura or Barranquilla to the rest of the ports in the world. CLM connects you to your ideas and makes them come true.

The LCL freight is charged per ton or cubic meter, the time to consolidate and deconsolidate the cargo in the port is greater than FCL shipping.

Our commercial offers are presented for freight payments in Colombia, that is, EXPORTATION loads are offered with prepaid freight; for freight charges paid in cash, additional charges apply. Payments are made to the maritime MER of the pay day subject to the shipping company; each one manages its own way of calculating the MER (Market Exchange Rate).

When LCL or CONSOLIDATED loads have more weight than volume, depending on the shipping company, they generate a density surcharge; this also applies to pieces that measure more than 3 meters or to one (1) single piece that weighs more than 3000 kg.


Maritime transport has been recognized as the preferred alternative for commercial exchange in the world. In CLM, this is one of the main segments in our business structure. CLM handles a significant number of containers from Colombia with cargo rooms and competitive rates negotiated with the different shipping companies in the market. Some of the destinations are The United States, the European Union, China, and Australia among others.

The standard containers are the most used; the refrigerated ones are used for the transport of goods that need temperature control like food. Flat Racks are for merchandise measuring more than 2.3 or 2.6, like tires for special vehicles.

Standard containers have the following dimensions:


In Colombia, in order to export, the exporter must belong to “common scheme” whether it is a natural or legal person. The importer cannot belong to “simplified scheme”. Companies already belong to “common scheme”. In both cases, the exporter requires the authorization of DIAN to act as a ‘Customs User’. This authorization is registered on the RUT, box 53, Customs User obligation #10, and on box 54, codes 22 and 23 of exporter and importer; this authorization is requested before DIAN and has no cost nor does it represent additional obligations. It is just an authorization. The companies that are not registered as customs users or those which are not registered as importers or exporters before the Chamber of Commerce, must modify their document of establishment and register it before the Chamber of Commerce.

Dispatching via courier does not require belonging to “common scheme”.
In any case (cargo or courier), it is recommended that you ship the goods with their Certificate of Origin so that your client pays less taxes at destination.

It is important to note that in some countries, the imports of some products or raw materials have requirements such as registrations, licenses and / or minimum descriptions, labeling rules etc. In order to know which regulations apply to your cargo, it is necessary that you provide the tariff heading or HS CODE of the products to be exported prior to the shipment and your client’s complete information in order for our agents to validate the documentation.

In the case of “Textiles, Footwear, Garments and Manufactures”, for most of the countries (having a trade agreement with Colombia), these goods must be labeled indicating the exporter’s information, the importer’s information, the composition, washing instructions, size and “made in” label. Before the production of the goods, it is recommended to validate this label.

Countries such as Mexico, the imports of garments are restricted; the quantities, weights and maximum values per dispatch must be taken into account. The importer there, can ask the exporter to be registered in the PADRON DE IMPORTADORES. This is a Mexican organization which grants a permit or special license to import textiles to a certain number of companies listed.

Ecuador and Brazil are also complex destinations for the shipment of garments, so it is also necessary to verify their import restrictions and requirements before shipment.

The documents supporting an import process are:

  • Invoice
  • Packing List
  • Certificate of Origin (if applicable)
  • Transportation Document BL – Maritime Bill of Lading / AWB Airway Bill of Lading – Air Way Bill, original and endorsed
  • Insurance policy
  • Exports Declaration
  • Swift (In case the payment had been anticipated or in cash)

Commercial invoices must comply with the exporter’s complete data (name, TIN, address, telephone number, email, city and country. These data must be the same as those listed in the RUT, the importer’s complete data (name, TIN, address, telephone number, email, city and country); also, the commercial invoice number, date issuance of invoice, negotiation term or INCOTERM including the city where the responsibility for the negotiated term ends (for example: EXW La Castellana Medellin, FOB Miami, CIF Valencia – Spain, etc.), the trading currency, the payment method, the unit price, the total price, the product description, the tariff heading, the number of pieces, weight, signature and seal.

The filed documentation is valid for one (1) year unless there is a specific power of attorney.

Port operating companies have 48 hours to file clients.

Keep in mind that the success and promptness in the provision of the service depends on your complete providing of information on time. Any delay generated by the lack of information is the exporters responsibility.


Colombia offers some export benefits to certain products.

The criteria of origin have a validity of 2 years and are elaborated per product and its composition. The certificates of origin are processed per export or dispatch and they are related to the information presented in the sales invoice.

The filing in the VUCE system (Foreign Trade Single Window), for the criteria and certificates of origin takes approximately 1 business day; the time VUCE takes to accept the certificate varies according to the cargo’s destination; it can take between 2 and 4 business days.

CLM acts as an intermediary before governmental entities, the client is the one who guarantees the veracity of the information about the merchandise’s nature.


The land transport of cargo is the movement of the goods on vehicles.
Any local or national transport can be provided EXPRESSLY, which is when the vehicle only picks up and delivers your cargo or CONSOLIDATES it; this requires more programming time for collection and delivery since you have to wait for the quota (room in a container) to be fulfilled. Transport times are subject to the route but by sharing the container’s capacity, the cost of the service is reduced. 20 foot containers’ can also be consolidated.

LOCAL: It is the one that we provide within a main city. For example, we collect and deliver in Bogota or collect at your warehouse or factory deliver it to an airport.

NATIONAL: We pick your cargo at your factory or warehouse and delivery it to ports to be dispatched by sea LCL / Consolidated or FCL in containers; it can also be used for national service e.g. Medellin-Bucaramanga.

LOADING: If you do not have the personnel or a forklift to load your cargo, CLM will provide it to you. You just have to bear this in mind before loading.


Approaching your dreams and making it easier to achieve your goals is part of our objectives. “Import Intermediation” is one of those services that help you start a new project without so much paperwork or obligations.


CLM consolidates your purchases nationwide exporting them under a single invoice; this facilitates documentation processes and reducing your costs. The export company is CI CLM REPRESENTACIONES SAS.

CLM will invoice your product with all the components in the value chain, subject to the negotiation term agreed with the client abroad; the differences in taxes must be assumed by the client.

In order to effectively offer this service, money must be received from abroad to make the purchases. The purchase invoices must be generated under the name of CI CLM REPRESENTACIONES S.A.S, the authorized freight agent for the whole operation is CLM.


Are you planning to enter the American market? In the United States, CLM manages all the administrative part of your business through COLSTORE LLC. All you need is to export and travel to do the sales process. CLM will take care of receiving your merchandise + storing + dispatching + sales invoicing + collection of portfolio + money transfer to Colombia.

CLM wants to grow hand in hand with you.


Head Office
Carrera 81a 34b – 7
Medellín – Colombia

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